FairEats Privacy Policy
Effective Date: June 4, 2026
FairEats ("FairEats," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of users who access our website, mobile application, reservation platform, and related services (collectively, the "Platform").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Platform.
By using FairEats, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information
Information you voluntarily provide may include:
- Full name
- Email address
- Phone number
- Billing information
- Reservation details
- Restaurant preferences
- Account login credentials
- Communication preferences
1.2 Payment Information
Payments are processed through third-party payment processors.
FairEats may receive limited transaction details such as:
- Payment confirmation
- Transaction amount
- Billing ZIP code
- Payment status
FairEats does not store complete credit card numbers unless explicitly stated.
1.3 Device & Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- App usage activity
- Reservation history
- Pages visited
- Referral sources
- Date and time of access
1.4 Location Information
With your permission, FairEats may collect approximate or precise location data to:
- Recommend nearby Restaurants
- Improve search results
- Personalize user experience
You may disable location permissions through your device settings.
2. How We Use Information
We may use collected information to:
- Provide reservation services
- Process bookings and payments
- Send confirmations and reminders
- Improve Platform functionality
- Provide customer support
- Prevent fraud and abuse
- Analyze Platform performance
- Personalize recommendations
- Communicate promotions, updates, and offers
- Enforce our Terms of Service
- Comply with legal obligations
3. Sharing of Information
We may share information in the following situations:
3.1 Restaurants
Reservation information may be shared with participating Restaurants, including:
- Name
- Contact information
- Reservation details
- Special dining requests
Restaurants are independently responsible for their own privacy and data handling practices.
3.2 Service Providers
We may share information with third-party vendors who help operate the Platform, including:
- Payment processors
- Hosting providers
- Analytics providers
- Customer support services
- Marketing providers
- Communication platforms
These providers may access information only as necessary to perform services on our behalf.
3.3 Legal Requirements
We may disclose information if required to:
- Comply with laws or regulations
- Respond to legal requests
- Protect Platform security
- Prevent fraud or illegal activity
- Protect the rights, safety, or property of FairEats, users, or Restaurants
3.4 Business Transfers
If FairEats is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction.
4. Cookies & Tracking Technologies
FairEats may use:
- Cookies
- Pixels
- Analytics tools
- Session tracking
- Similar technologies
These technologies help:
- Remember preferences
- Improve performance
- Analyze user behavior
- Deliver relevant advertising
Users may adjust cookie preferences through browser settings.
5. Marketing Communications
Users may receive:
- Reservation confirmations
- Service announcements
- Promotional emails
- Marketing messages
You may opt out of marketing communications at any time using unsubscribe links or account settings.
Operational or transactional communications may still be sent when necessary.
6. Data Retention
FairEats retains information for as long as reasonably necessary to:
- Provide services
- Maintain business records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
Retention periods may vary depending on the nature of the information.
7. Data Security
FairEats implements reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of electronic transmission or storage is completely secure, and FairEats cannot guarantee absolute security.
8. User Rights
Depending on your jurisdiction, you may have rights to:
- Access your information
- Correct inaccurate information
- Request deletion of data
- Restrict certain processing
- Object to marketing communications
- Request data portability
To exercise applicable rights, contact us using the information below.
9. Children's Privacy
The Platform is not intended for children under 13 years of age.
FairEats does not knowingly collect personal information from children under 13.
If we become aware that information from a child has been collected, we may delete it promptly.
10. Third-Party Links & Services
The Platform may contain links to third-party websites or services.
FairEats is not responsible for the privacy practices, content, or policies of third-party services.
Users should review third-party privacy policies independently.
11. International Users
If you access the Platform outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where data protection laws may differ.
By using the Platform, you consent to such transfers.
12. California Privacy Rights
California residents may have additional rights under applicable privacy laws, including rights related to:
- Access to collected information
- Deletion requests
- Correction requests
- Disclosure of data-sharing practices
FairEats does not sell personal information in exchange for monetary compensation.
13. Changes to This Privacy Policy
FairEats may update this Privacy Policy periodically.
Updated versions become effective upon posting to the Platform with a revised effective date.
Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.
14. Contact Information
For questions regarding this Privacy Policy or data requests, contact:
FairEats
Email: support@faireats.app
Website: www.FairEats.App
User Acknowledgement
By using the FairEats Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein.